About Teslaracks Terranova
At Teslaracks Terranova our goal is to provide high nutrient, low ecological impact fresh food and goods to the world. We believe healthy, nutritionally dense food does not have to come at a negative cost to the environment.
Babur, as stated in the shipment tracking that was provided to you from the vendor, the package was delivered "Thursday, August 04 at 12:46 P.M. at Front Door".
I never got the package
Got some Watermelon Berries shipped to San Diego. They came in wonderful condition for a fragile item, and on time! Looking forward to more.
I’ve been looking for fiddleheads since I moved from the East Coast! So happy I found them!
Amazing packaging and the quality was great. Going to make few things with the Spruce tips.
Not responsible for how USPS/UPS handles packages. Not responsible for packages left in heat/cold/weather. Not responsible for packages left outside or in unsecured mailboxes. I have no control over this so I will not be responsible for how packages are treated after they leave my care. Please contact local PO/UPS.
No refunds unless it is my fault NOT if it is package handling issues. You must contact me about perishable items within 1 hour of tracking delivery time for refund to be considered. This is due to packages left outside for hours when spoilage/melting will occur.
Cancellation / Return / Exchange Policy
No cancellations after 24 hrs or if product has already shipped. No refunds will be considered unless I am contacted within 1 hour of tracking delivery time due to perishable items. I am not responsible for packages left outside or in unsecured mailboxes. Not responsible for how UPS/USPS handles packages. Not responsible for weather/temperatures. Exchanges will not be made unless it is my fault not USPS/UPS. Absolutely NO returns will be accepted on perishable products.