Foraged Support

We're listening.

Thanks for visiting us. We’re Jack and Andy, co-founders of Foraged. 

We’re a startup, working hard to get this marketplace off the ground. We know that’s only possible through personable customer service.

Please let us know if there’s anything at all we can do to support you. Any and all feedback is welcomed, too.

You can reach us 24/7 by sending us a message. Due to the security risk of having our email addresses on the site, we have setup a convenient form that securely sends a message directly to both of our emails instantly. Simply fill out the form on this page and we will be get back to you as soon as possible.

* If you have a concern or question about your recent order, please message the seller directly by going to their seller profile and clicking the “Message Seller” button. You can access the seller’s profile by clicking on their linked store name in your Order email from Foraged.

Question about an order?

If you have a concern or question about your recent order, please message the seller directly by going to their seller profile and clicking the “Message Seller” button.

You can access the seller’s profile by clicking on their linked store name in your Order email from Foraged.

Be specific...

Please put the amount that you have (in pounds, oz, bottles, other units etc) in the description and in the Inventory section. This helps buyers know how much you have right away and makes them more inclined to buy your product.

Please have a PER UNIT pricing for all mushrooms. Buyers don’t have time to negotiate and will not buy from you if you don’t put this information. For example: $30/pound or $12/ounce.

Lastly, please include the shipping price in your product price if you don’t want to set up shipping. Foraged has a flat rate of $7.99 for shipping if you choose not to setup your shipping for your store. Buyers are not responsible for paying you an additional price for shipping unless specified.

Refer someone to Foraged,
get 15% off your next order.

1. Create an account on Foraged.

2. Go to the Referrals tab on your Foraged account page. 

3. Share your referral link and get 15% off for every person you refer who buys on Foraged. It’s that easy.

Customer Login
Customer Login