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4.56 out of 5
 851 Sales

Oregon Mushrooms

Klamath Falls, OR, US

About Oregon Mushrooms

Oregon Mushrooms has been sharing our passion for mushrooms with others via the Internet since our first eBay sale back in 1999. We started out smaller with a focus on high quality dried morel mushrooms but soon customers began asking after the availability of other types of mushrooms. As a result of this kind of demand, we’ve since expanded our high-quality inventory to offer a variety of dried and fresh seasonal and cultivated mushrooms as well as unique mushroom-related specialty and gift items, such as black truffle oil and white truffle oil and truffle butter and truffle sea salt. All of our products are GMO Free! We do not believe in selling anything that is genetically modified. 

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5.0 Product Condition
5.0 Shipping
5.0 Communication
5.0 Overall
reviews
Peggy and 108 others have reviewed this store
4.6 Product Condition
4.6 Shipping
4.6 Communication
4.6 Overall
4.6/5
Review
rated
5.0
Peggy
2 reviews June 28, 2022 8:25 pm
5.0 Product Condition
5.0 Shipping
5.0 Communication
5.0 Overall
Review
rated
5.0
Jack
20 reviews June 28, 2022 11:51 am

Super fast shipping. Arrived beautifully (seriously, the morels were absolutely gorgeous). Taste was amazing. If you're hesitant.... ORDER THEM! You won't be disappointed.

 Fresh Wild Blonde Morel Mus...

5.0 Product Condition
5.0 Shipping
5.0 Communication
5.0 Overall
Review
rated
5.0
Jason G.
1 reviews June 13, 2022 2:01 pm
5.0 Product Condition
5.0 Shipping
5.0 Communication
5.0 Overall
Review
rated
2.0
Maureen Corcoran
1 reviews June 13, 2022 9:22 am

The shipping automatically went to overnight, cost more than the mushrooms. They were packed incorrectly causing 1/2 to get wet & rotten.

 Fresh Wild Grey-Green Morels

2.0 Product Condition
2.0 Shipping
2.0 Communication
2.0 Overall
Review
rated
4.0
Charles L.
1 reviews June 10, 2022 12:23 pm

Arrived on time, but the ice/cool pack was warm upon arrival and a couple morels from each bag looked worse for the wear. Otherwise they have been delicious! For the price I am satisfied

 Fresh Wild Grey-Green Morels

4.0 Product Condition
4.0 Shipping
4.0 Communication
4.0 Overall
Review
rated
5.0
Jim
1 reviews June 10, 2022 11:35 am
5.0 Product Condition
5.0 Shipping
5.0 Communication
5.0 Overall
Review
rated
5.0
Michael A Gibbons
1 reviews June 7, 2022 10:03 pm
5.0 Product Condition
5.0 Shipping
5.0 Communication
5.0 Overall
Review
rated
5.0
Paula H.
1 reviews June 7, 2022 4:42 pm

Very fast shipping, well packed with ice cooler.

 Fresh Wild Grey-Green Morels

5.0 Product Condition
5.0 Shipping
5.0 Communication
5.0 Overall
Review
rated
5.0
Anonymous
1 reviews June 6, 2022 4:44 pm
5.0 Product Condition
5.0 Shipping
5.0 Communication
5.0 Overall
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1.0
Sunny Jang
2 reviews June 1, 2022 4:34 am

I miss this item! I never get the package! But it said delivery!!!!

 Fresh Fiddlehead Ferns

1.0 Product Condition
1.0 Shipping
1.0 Communication
1.0 Overall

Shipping Policy

*For all orders ask for a delivery 1-2 days before you would normally want them there so if there are weather issues, we have time to try to get the order to you.

*Shipping cutoff time is 11 am PST, we cannot ship after 11 am unless the product is in stock. If you call us at 800-682-0036 we may be able to ship that day, but we need to know by 10 a.m. PST. We delivery Tuesday through Friday unless you call and verify with us or email us.



We try to ship the same day if your order comes in before 11 am, but sometimes it takes a few days to ship. Please understand that sometimes the season for fresh mushrooms may end suddenly without notice. We will email you as soon as we know that the season ended. We will refund your order as soon as we know the season ended. We have no control over nature. There is not always a warning

Shipping options and definitions:

To avoid issues, we ask you to PLEASE give us a delivery date. If you don't, we will ship as soon as we can. Check your email after 4 pm PST every day starting the day you order and you will get an email from the website and from UPS, as long as you gave us a valid email. If you did not, and we cannot ship for the date specified, we will not be able to let you know it shipped. We cannot call our customers to let them know their orders have been shipped, so it is up to you to call us the date your order is suppose to be shipped in the morning to verify it is being shipped. This helps you and us to make sure your order is being shipped on time and we can let you know if there are any issues with your order. 

 If you do want a signature, you must let us know as soon as you place your order in the notes section. We will not charge extra for this. 

(Understand that if the package is stolen, or the mushrooms spoil due to not being cared for because you were not at home and did not sign for your package, we will not refund your money) 
We are not responsible for packages that are not signed for. We will not refund or replace your mushrooms if they go bad. You are taking a risk having your order delivered and your mushrooms sit out. They must be refrigerated immediately.  If no one signed for the package, we would not refund or replace your order under any circumstances. You must check your order while UPS is there to document damage.


UPS Next Day Air: This will be overnight delivery. Your order will be delivered the next business day after shipping.

UPS Next Day Air: Will be delivered by 9:00 pm.  We cannot ship for Monday delivery for perishables. This will be overnight delivery. Your order will be delivered the next business day after shipping. 

UPS 2nd Day: Will be delivered within 2 business days after shipping. For example: if we ship Monday, your order will be there by Wednesday.

UPS 3rd Day: Will be delivered within 3 business days after shipping. For example: If we ship Monday, your order will be delivered by Thursday.

USPS- This can be delivered anywhere from the next day until up to 21 days. USPS does not give money back, we have tried. If you want a guarantee, we recommend UPS. If you do want a signature, we need to know immediately!

USPS now states: 1 day, 2 day, 3 days, this looks like that is a guarantee for delivery, it is not. It is an estimate on how long it should take to get to you after we ship.


There is a very good option as well to have your package sent to a UPS location. The mushrooms will be delivered to a UPS location, and you can pick them up during their business hours. Please call us if this sounds like a good idea. It works really well. Your mushrooms will not sit in the back of a truck. I definitely recommend you email us or call us about this before placing your order.


INTERNATIONAL: Only available on nonperishable items, only choose Priority Mail International. Be aware, that customs can hold your package for as long as they want; we have no control over this, so even if you choose the express methods, they still may take a month or longer to clear customs.  For international Priority, you must sign for the package, no exceptions! For standard there is no tracking, no insurance, no signature, therefore, if your order is lost or stolen, we will absolutely not replace or refund it. Do not contact us about anything that goes standard, we don't know anything about it after we ship it. We can track priority in the United States, after that, the package is out of our hands and you need to deal with customs and anything else in your country. 


NON PERISHABLE ITEMS:
We ship within 3 business days of ordering if the items are in stock, if not, please understand that we will email you to tell you that there is a delay, keep these emails please.

  • If you have a special request on when you need your order, please email or call us and we will do our best to meet your needs.
  • We do ship internationally on all dry items, but please check with your customs department to make sure that they are not a banned item. Finding this out is your responsibility since it is much easier for you than for us.

PERISHABLE (FRESH/FROZEN ITEMS).


  • We cannot ship perishable items for delivery on Monday.
  • Delivery to your business is acceptable, just as long as refrigeration is available and someone can sign.
  • We cannot ship to APO/FPO addresses or PO Boxes for fresh or frozen food items (UPS does not allow it)
  • We do not have time to contact you about a delivery date. We are getting very upset customers if we wait to ship to hear from you. We have decided that we will ship as soon as we can, that may be the same day, or in the next few days, whenever we have the order to ship out. We do our best to make everyone happy. If you need your order by a certain date, please SPECIFY, otherwise, you will get your order as soon as possible. If you gave us a valid email address, you will receive a tracking number to tell you that your order has been shipped. Once we ship, we cannot stop the shipment or reroute it to a different address. Please check your email frequently.
  • We cannot ship fresh mushrooms to Canada or internationally.
  • PLEASE be sure to give us accurate contact information! We need to be able to contact you. We will NOT ship if there is a problem with your information until it is corrected.  We will NOT give you a refund if you are not available and the mushrooms can't be shipped to you, we lose money when this happens.
  • When you place your order, we do not guarantee your order will be available for fresh mushrooms, we may run out or not like the mushrooms we get in. In this case, we will refund your money.

CLAIMS:

For Issues with your mushrooms, you MUST open your package with UPS there, so they can document any damage, this is the only way we can file a claim with UPS. If you do not contact us within 1 hour after receiving your mushrooms, we will not give refunds or replacements. Call us at 800-682-0036 and/or email us immediately so we have a document to send to UPS immediately. They are making it very difficult to file claims now, and without someone home to accept delivery, they rarely give us money back. So it is at your own risk to have the package left at your door, you also risk the possibility of your mushrooms being mis-delivered or stolen, we cannot do anything about this. To sum this up, unless you are there to accept the package, we are not going to refund or replace your order. Please give us a delivery date and have them sent to an address that someone will be available to sign. 

 We are not responsible for packages that are not signed for
We will not refund or replace your mushrooms if they go bad. You are taking a risk having your order delivered and your mushrooms sit out. They must be refrigerated immediately. We will check the tracking, and if no one signed for the package, we will not refund or replace your order under any circumstances. You must check your order while UPS is there to document damage!!!!

Refund Policy

We advise you order so you can have your order 2 DAYS before you need them!  Please call if your order is late and we will try to make a claim and get you out another shipment. Most mushrooms may lose up to a tenth of a pound per pound due to shrinkage during shipment. This weight will be regained when cleaned with water. Your mushrooms will be slightly dry to touch which is normal.

 USPS in the USA is NOT reliable, therefore, we will not credit shipping if it doesn't get delivered in 14 days. If it doesn't get delivered in 14 days, we will track it down to figure out what we need to do.

For any other country, we have zero control over that package. If they cannot find your address or it gets returned to us, you must pay shipping again to have us ship it again. We can always refund the product if it is returned, but we will not refund your postage. 

Cancellation / Return / Exchange Policy

You must cancel immediately if you need to cancel because a lot of times, we will ship the same day you order. 

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